Using The Product Warranty Management System: Adding Product Warranty Records
Add Product Warranty Form — Instructions
Use this form to add a product warranty record to your Howie Shipp account. Please complete as many fields as possible so your warranty details are accurate and easy to reference later.
Before You Start
You must be logged in to access this page.
Your account has a maximum number of records allowed.
The form displays your current Record Count.
If you have reached the limit, you will be redirected to a Max Record notice page when you try to submit.
Important Timeout Notice
For security, this page will log you out after 10 minutes of inactivity.
If you’re idle too long, you’ll be redirected to the login page and any unsaved entries may be lost.
Field-by-Field Instructions
User Name
Auto-filled from your account and cannot be changed.
E-mail (Required)
Enter a valid email address.
This field must be in email format (example: name@example.com).
Merchant Name
Enter the name of the seller/merchant (Amazon, Best Buy, Walmart, etc.).
Product Name
Enter the product name as shown on your receipt or order confirmation.
Model Number
Enter the model number from the product label, box, or manual.
Serial Number
Enter the serial number exactly as it appears on the product.
Purchase Date
Choose the date you purchased the product.
Factory Warranty
Select the manufacturer warranty length from the dropdown (example: 1MO, 3MO, 6MO, 12MO).
Extended Warranty
Select an extended warranty length if you purchased one (12MO–60MO).
If none applies, choose NA or leave it blank.
Warranty Start Date
Enter the date the warranty begins (often the same as the purchase date).
Warranty End Date
Enter the date the warranty expires.
If you are unsure, you can calculate it using your purchase date plus warranty length (factory + extended, if applicable). The script will calculate this automatically; but it will not overwrite your input.
Warranty Remedy
Choose the outcome if a warranty claim was used:
NA, Repaired, Replaced, or Refund.
Date of Remedy
If you used the warranty, enter the date the remedy happened (repair/replacement/refund date). Otherwise, leave blank.
Delivery Method
Select how the product was delivered (FedEX, UPS, DHL, USPS, Retail).
Web Address
Enter the seller’s website or storefront link (optional). Example: the product page, seller page, or store website.
Receipt Upload (Optional)
Upload a copy of your receipt if available.
Allowed file types: PDF, JPG, JPEG, PNG, GIF Tip: Use a clear image or PDF so it’s readable later.
Notes (Optional)
Add any extra details you may need later, such as: order number, return window, claim instructions, support phone number, etc.
Record Count
Displays how many warranty records you currently have stored.
This number updates after you successfully add a new record.
Submitting the Form
Review your entries for accuracy. Click Add Record to save.
If successful, you will be redirected to the success page.
If there is a problem (example: invalid email), an error message may appear.
Canceling
Click Cancel to return to your records list without saving.
Helpful Tips
Upload receipts whenever possible—this makes it easier to confirm purchase dates and warranty coverage. Enter warranty end date carefully—it’s the most important reference date for tracking expiration. In many case the script will complete this automatically.
Use Notes to store details you’ll want later (claim steps, reference numbers, special terms).